Terms and conditions

Website owner : LABAA SAS

Last name : Audrain

First name : Alexia


Status : Société par action simplifiée (SAS)

RCS registration number : RCS : Nantes B 909 325 482

Mail and telephone number to contact your company :contact@oto-chair.com – 0642103052

VAT identification number : FR62909325482

hosting company : O2 SWITCH -Chem. des Pardiaux, 63000 Clermont-Ferrand

Article 1 – Purpose

These general terms and conditions of sale (GTCS) apply to all sales concluded via the LABAA website for the OTO armchair.

Article 2 – Company identity


Last name: Audrain

First name: Alexia


Article 3 – Products

The OTO huggable armchair is an innovative product designed to improve the well-being and facilitate the daily life of autistic people. Each chair is designed with high quality materials to offer a comforting hugging experience.

Article 4 – Ordering

Orders can be placed by sending a request for a quotation on our website, which will then be forwarded to us. The customer undertakes to provide accurate and complete information when ordering.

Article 5 – Prices

Product prices are quoted in euros, inclusive of all taxes. Delivery costs are included or specified when the order is placed. LABAA reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rates in force at the time the order is validated.

Article 6 – Payment

Full payment must be made before delivery of the product.

Article 7 – Delivery

Delivery is made to the address indicated by the customer when placing the order. LABAA undertakes to dispatch the OTO à étreindre armchair within the deadlines announced when the order was placed. In case of delay, LABAA will inform the customer as soon as possible.

Article 8 – Withdrawal and Returns

In accordance with the legal provisions in force, the customer has a period of 14 days from receipt of the product to exercise his/her right of withdrawal without having to justify his/her reasons or pay any penalties. The cost of returning the goods shall be borne by the customer.

In the case of LABAA, we offer a 30-day trial or your money-back guarantee. Buy the chair, test it for 30 days and if the product does not suit you, we will refund you and take back the chair.

Article 9 – Guarantee

The OTO armchair benefits from the legal guarantee of conformity and the guarantee against hidden defects. In the event of non-conformity of the product sold, it may be returned to LABAA who will take it back, exchange it or refund it.

Article 10 – Liability

LABAA may not be held liable for damage resulting from improper use of the product purchased. LABAA’s liability shall, in any event, be limited to the amount of the order.

Article 11 – Intellectual property

All elements of the LABAA site are and remain the exclusive intellectual property of LABAA. No one is authorised to reproduce, exploit, rebroadcast or use for any purpose whatsoever, even partially, any elements of the site, whether software, visual or sound.

Photo credit : Coralie Monnet.

Article 12 – Personal data

LABAA undertakes to preserve the confidentiality of information provided by the customer. The information collected is necessary for managing the order and improving the services offered by LABAA.

Article 13 – Applicable law

These general terms and conditions of sale are subject to French law. In the event of a dispute, the French courts shall have sole jurisdiction.

Article 14 – Customer acceptance

The fact that a natural person (or legal entity) places an order on the LABAA website implies full acceptance of these General Terms and Conditions of Sale.

For any questions relating to our General Terms and Conditions of Sale, please contact us at the following address: contact@oto-chair.com